Program : 

1. Giving care is a very different service industry; Human values are the key

2. As a result managers fall in a constant dilemma between costs, resources, organization and values. The managers must have sensitivity towards listening to staff and know how to deal with emotions, physical and mental fatigue, frustrations and ambitions

3. The social impact: We are all potential patients

4. The future values: The new social values, the new social responsibility:

   1. Durability

   2. Green economy

 

Speakers:

• Valérie Friot, Deputy Director of « Hôpitaux Champagne Sud » (HCS) : "Social Responsability in health systems in Europe" (an overview of the subject in consideration of the different health systems in Europe and the specificities related to health services. How can they be managed in an "optimal" way? What should we prioritise in the future? What lessons can we learn from what we have experienced?)

• Paul Bomke, Germany – Director Pfalzklinikum in Klingenmunster, « Mental health effects of the COVID-19 pandemic »

• Guillaume Pradalié, Director of medical affairs and healthcare supply - Centre hospitalier de Troyes (Troyes)

 

 

Chair of the Webinar: Lucy Nugent, Chief Executive of Tallaght University Hospital, Dublin, Ireland